What is this service?
Every immigration application goes through different stages.
Ge Chanfon Services provides administrative assistance to check official information about the status of applications and petitions, review published processing times, and prepare inquiries when the agency allows them.
Follow-up does not guarantee a faster decision and does not change immigration requirements.
Who is this service for?
- People with an application or petition pending with USCIS, or with a case at NVC, who want to know what stage it is in.
- People whose case is taking longer than published, who did not receive a notice or a document, or who need to correct information.
Where is your case?
For people with applications or petitions pending with USCIS. It may include:
- Checking the case status.
- Reviewing processing times.
- Checking transfers and published updates.
- Preparing inquiries about delays, when eligible.
- Inquiries about notices or documents not received.
- Requests to correct typographical errors, when applicable.
For certain immigrant visa cases processed by the National Visa Center. It may include:
- Checking the status through CEAC.
- Reviewing NVC messages and notices.
- Checking the status of submitted documents.
- Checking the timeframes published by NVC.
- Preparing inquiries through the Public Inquiry Form.
- Administrative follow-up on the status of document preparation.
What kind of help do you need?
Review the official information published by USCIS or NVC.
Compare the filing date with the official criteria to determine whether an inquiry may be submitted.
Prepare an inquiry about a notice sent by USCIS that was not received, when the procedure is available.
Review the appropriate procedure to ask about the delivery of a card, certificate, or other document issued by USCIS.
Identify the applicable administrative procedure for certain typographical errors or incorrect information.
Review the status in CEAC and prepare an inquiry when appropriate.
When can I submit a delay inquiry to USCIS?
USCIS publishes processing times for different forms and categories. The timeframe depends on the type of application, the category, and the office handling the case.
To know whether an inquiry can be submitted, use USCIS's official processing times tool with your case's receipt date. There is no general rule (for example, six months) that applies to every form.
Going past the published time does not guarantee an immediate response or an approval.
What if my case is at NVC?
The National Visa Center publishes every week which dates it is working on:
- Case creation.
- Document review.
- Responses to inquiries.
When the case is available in CEAC, you can check the status of payments, visa applications, and submitted documents. To contact NVC, use the Public Inquiry Form. NVC asks applicants not to send repeated inquiries: write again only if you do not receive a response within the published timeframe, because duplicate inquiries slow down responses.
A case that is already documentarily complete may wait for an interview appointment. NVC cannot predict the exact date, because embassies and consulates provide the available appointments. We do not guarantee interview dates.
Can I ask USCIS to expedite my case?
In certain circumstances, USCIS allows you to request expedited processing. Each request is reviewed individually under official criteria, usually requires supporting documents, and the decision is at USCIS's discretion.
Expedited processing is different from an ordinary delay inquiry and is not automatically available for every case.
If you would like us to prepare the documents for an expedite request, we first review whether it falls within the administrative scope of our service; it is quoted separately.
Single inquiry or ongoing follow-up
We review the published status of your case once, explain what we find, and, if appropriate, prepare an inquiry to the agency.
We review your case periodically for the period or number of inquiries stated in the contract and let you know about any changes.
A quote does not include unlimited inquiries: the contract states the number of inquiries and the length of the follow-up.
What does our service include?
- Checking the published status of the case.
- Administrative review of dates and notices.
- Comparison with the official processing times available.
- Preparing administrative inquiries when appropriate.
- Organizing the necessary information and documents.
- Recording the confirmation number of each inquiry submitted.
- Delivering the results and any communications received to the client.
The number of inquiries and the length of the follow-up depend on the service you hire.
Main documents
For USCIS
- Form I‑797C receipt notice or receipt number.
- A-Number, if applicable.
- Filing date.
- Form and immigration category.
- Notices received.
- Information about any previous inquiries.
For NVC
- NVC case number or USCIS receipt number, as applicable.
- NVC welcome letter.
- Invoice ID number, when needed for CEAC.
- Principal applicant's name and date of birth.
- Petitioner's information.
- NVC notices and messages.
Do not enter passwords, verification codes, or case numbers in the form on this page. After you hire us, we will email you the questionnaire and the complete list of documents.
Frequently asked questions
Can I check my case for free?
Yes. USCIS and NVC offer free official tools to check case status.
Does an inquiry speed up my case?
Not necessarily. An ordinary inquiry does not guarantee faster processing.
What should I do if my case is outside normal processing times?
First, we check whether it meets the official criteria to submit an inquiry.
Can I ask about an NVC case without the welcome letter?
It depends on the situation. A USCIS receipt number may be used for a public inquiry; logging in to CEAC requires the case information.
Does follow-up include legal representation?
No. Ge Chanfon Services provides document preparation and administrative assistance, not legal advice or representation.
Costs
Our fees
Government filing fees
Ordinary status inquiries: $0
Checking the status of a case with USCIS or NVC has no government fee. Other immigration procedures may have their own fees.
You can check the status of your case for free through the official portals. Our fees cover the administrative assistance and follow-up you hire.
How to get started
- Fill out the request form.
- Receive the service information, the contract, and the questionnaire by email.
- Review and sign the contract before making any payment. Then send the required documents so we can begin preparing your forms.
Ge Chanfon Services LLC provides document preparation and administrative assistance services. We are not a law firm and do not provide legal advice. Approval of any application is decided by the appropriate government agency.